Effective Date: August 14, 2026
Website: https://luckypawspetas.com
Contact Email: info@luckypawspetas.com
Introduction
At Lucky Paws (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://luckypawspetas.com (the “Website”), contact us, request information about a puppy, or use our adoption and related services.
By using our Website, you acknowledge the practices described in this Privacy Policy. If you have questions about how your information is handled, please contact us using the details provided below.
1. Information We Collect
We may collect information that you provide directly to us as well as certain information collected automatically when you use our Website.
A. Personal Information
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Telephone or mobile number
- Postal or delivery address
- Account information
- Adoption or inquiry information
- Information provided through contact forms
- Communication and customer-support records
- Transaction and payment-related information
- Information required for transportation or international adoption arrangements
We only request information that is reasonably necessary for the relevant service or interaction.
B. Automatically Collected Information
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- General Website usage information
This information may be used for security, analytics, troubleshooting, and improving the Website.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests
- Process adoption applications and related requests
- Communicate with you about puppies and available services
- Coordinate transportation and delivery arrangements
- Process payments where applicable
- Provide customer support
- Improve our Website, services, and user experience
- Maintain Website security and prevent fraud or misuse
- Comply with applicable legal, regulatory, accounting, and reporting requirements
- Send newsletters or promotional communications where you have provided appropriate consent
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
3. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers when reasonably necessary to operate our business and provide requested services. These may include:
Payment Providers
Payment processors may receive information necessary to securely process transactions.
Transportation and Logistics Providers
Where transportation is required, relevant information may be shared with transportation or logistics providers to arrange the puppy’s journey.
Veterinary, Shelter, or Rescue Organizations
Where necessary for an adoption, relevant information may be shared with the applicable shelter, rescue organization, veterinary provider, or other party involved in completing the adoption.
Legal and Regulatory Authorities
We may disclose information where required by law, legal process, court order, or governmental request, or where necessary to protect our legal rights, users, or the security of our services.
Service providers receiving personal information are expected to handle it in accordance with applicable privacy and data-protection requirements.
4. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time we retain information may depend on:
- The nature of our relationship with you
- The services provided
- Legal and regulatory requirements
- Accounting and record-keeping obligations
- The resolution of disputes or claims
- Legitimate business and security requirements
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.
5. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
6. International Data Transfers
Because our services may involve international adoptions and service providers located in different countries, your personal information may sometimes be transferred or processed outside your country of residence.
Where required by applicable data-protection laws, we will take appropriate measures to protect personal information during international transfers.
7. Your Privacy Rights
Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.
These may include the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on your consent
- Request data portability where applicable
- Lodge a complaint with the appropriate data-protection authority
To exercise an applicable privacy right, please contact us at:
We may need to verify your identity before completing certain requests.
8. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to improve functionality, remember preferences, analyze Website traffic, and enhance the user experience.
Cookies are small files stored on your device when you visit a website.
Depending on your browser and applicable law, you may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some Website features.
If we use a dedicated Cookie Policy, additional information about cookies and tracking technologies will be provided there.
9. Third-Party Websites
Our Website may contain links to third-party websites, services, or platforms.
These third-party websites operate independently and have their own privacy policies and practices. We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
10. Children’s Privacy
Our services are intended for adults and individuals who are legally able to enter into agreements.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.
11. Marketing Communications
If you choose to subscribe to our newsletter or promotional communications, we may use your contact information to send you updates about available puppies, services, news, or other relevant information.
You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us directly.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.
When changes are made, the updated policy will be published on this page and the effective date will be updated accordingly.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Email: info@luckypawspetas.com
Contact Us: https://luckypawspetas.com/contact
About Us: https://luckypawspetas.com/about-us
Terms and Conditions: https://luckypawspetas.com/terms
Thank you for trusting Lucky Paws.